Most Common Questions
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Sprintax Fees
Below you can find the Sprintax fees for every product we offer:
Sprintax Individual User Pricin...
Steven
How can I E-file my tax return?
In order to see the E-Filing option for 2023 if you have already finished the Sprintax process, y...
Stacy
How do I make the liability payment?
To pay the amount you owe, you have the following options:
- You can include a check made payable...
Stacy
When the deadline to file my tax returns
The filing deadline to submit your 2023 tax returns or an extension to file and pay tax owed is M...
Stacy
What is the password of the PDF
The password to your PDFs (most commonly the State tax return PDF) is the last four digits of you...
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What should I do if I have forgotten my password?
You can reset your password by clicking the “Forgot your password?” link in the log-in area. We’l...
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What should I do if I owe money to the tax office?
If you underpaid your taxes, you need to pay the outstanding amount to the relevant tax office be...
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How will Sprintax help me?
Sprintax offers a range of services to assist in the preparation of tax returns, including the fo...
Stacy
What is a nonresident alien?
A nonresident alien (NRA) is any individual who is not a U.S. citizen or U.S. national, who does ...
Stacy
I forgot to mail my Form W-2, schedules or forms with my tax return. What should I do?
You should wait until the Internal Revenue Service (IRS) requests the Form W-2, schedules or form...
Stacy
Can I receive my FICA refund in my bank account
No, you should expect to receive a check as that is the only refund way for the FICA claim.
This ...
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How long will it take to get my FICA refund
It will generally take at least 6 months for the IRS to process your Social security and Medicare...
Stacy
How long will it take to get my refund?
If you request a tax refund via direct deposit, it generally takes approximately 6‐12 weeks to re...
Stacy
Can I post the FICA form with my Federal tax return
No, the Social security and Medicare tax claim should be posted to the tax office after IRS proce...
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How does Sprintax work?
1. Create an account or log in if you already have one. 2. Answer some easy-to-understand questio...
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Do I need to pay Social Security and Medicare Taxes?
Students and scholars who are not considered tax residents for tax purposes are exempt from payin...
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Do I have to file a state tax return?
In the United States, besides federal taxes, there are also state taxes, and local taxes (in addi...
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I received a letter from the IRS saying that my tax return is incorrect – what should I do?
The letter from the IRS will provide information about what they believe to be incorrect. You sho...
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I made a mistake but already paid. Can I go back and change my answer? And if I do so will I be charged for a second time?
Yes, you can go back and change the needed details then click NEXT until you generate the correct...
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Do I have to enter anything by myself on the form after I print the documents?
No, you do not need to enter anything on the form yourself after you print it. Just follow each s...
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Canada Tax Treaties
There are 2 tax treaties you can use as a Canadian citizen.
- Independent personal services, whe...
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India Tax Treaties
There are 3 tax treaties that you can claim if you are an Indian citizen.
- Independent personal...
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China Tax Treaties
There are 4 tax treaties the Chinese nonresidents in the US can use to reduce their taxable incom...
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How to track my Federal refund?
You can check the status of your Federal tax refund here: https://www.irs.gov/refunds
If no info...
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When can I file for 2023?
If you have already filed with us for the previous years, you will be emailed once the 2023 filin...