Additional questions
Stacy
How I can give my feedback on Sprintax?
Your opinion of your Sprintax experience is very important to us and there are a number of differ...
Stacy
Do I have to file a nonresident State tax return?
It pretty much depends. Each state in the US has different tax laws and depending on the state wh...
Stacy
I am applying for ITIN along with my federal tax return. Do I need to wait for the ITIN number before I send my state tax return? What if I miss the deadline? What if I owe money?
Most state will not process your return without either a SSN or an ITIN.
In case you have determi...
Stacy
I’m a nonresident, why did I receive a resident state tax return?
The state residency is not the same as the federal residency. Even if you are a nonresident for f...
Stacy
Why aren’t my bank account details included on my State tax return?
Not all states allow direct deposit of your refund.
If your state allows direct deposit your refu...
Stacy
Why does non-taxable income from Alaska, Florida, New Hampshire, Nevada, South Dakota, Tennessee, Texas, Washington, or Wyoming get taxed on my resident state return?
If your resident state collects income tax, you’re still required to pay taxes to your resident s...
Stacy
Why are some questions answered by default?
Based on the information you have provided on previous steps, Sprintax has determined the answer ...
Stacy
What documents/information do I need to prepare Form 8283? Will Sprintax prepare it for me?
To complete Form 8283 you should get and keep an acknowledgment - a written statement for your co...
Stacy
Is there any way to track my FICA refund
To check the status of your FICA refund you would need to call IRS, as you cannot track the statu...
Stacy
What if I entered the wrong bank account for direct deposit?
Once your return has been accepted (or mailed), it is too late to change your bank account for di...
Stacy
I think there is a mistake on my tax return, what should I do?
First you should double-check all the information you have entered starting from Step 1 - Residen...
Stacy
I will not be able to send my return on time. What should I do?
If you are not able to file your Federal individual income tax return by the due date, you may be...
Stacy
Sprintax says I’m US resident but I received Form 1042-S, what should I do?
If you are deemed as a resident for US tax purposes because you pass the Substantial presence tes...
Stacy
What documents and information I might need to have available to fill my tax return?
1. Passport2. US Entry and Exit Dates for your current and all past visits to the US.3. All tax f...
Stacy
I didn’t earn income in the US, do I need to file a tax return?
Yes, even if you did not have US income, you would have to file Form 8843 if you were on a F,J,M ...
Stacy
I am having software/browser issues
Generally, this could be caused by something in the browser or computer interfering with normal n...
Stacy
How long can I access my Sprintax online account?
You can access your online account any time you like and if you choose to use our service for mor...
Stacy
What is installment agreement and does Sprintax provides such option?
You can make monthly payments through an instalment agreement if you're not financially able to p...
Stacy
I think I should be exempt from tax but Sprintax says I have to pay tax – why?
Many Nonresident Aliens incorrectly believe that they will not pay ANY tax in the U.S, however, a...
Stacy
My friend used Sprintax and got a different tax return than I did – why?
Your personal situation may not be exactly the same as your friend’s situation, or your friend ma...
Stacy
I entered all my information on the page but when I click Next I cannot move forward
Please, make sure you did not leave any blank fields or unanswered questions. If you have entered...
Stacy
I just received my State Tax return and it says to include a copy of my Federal return and copies of my income documents. Which is my Federal return and what is “income documents”?
The Nonresident Alien Federal Income Tax Return is form 1040NR. You should just print the first t...
Stacy
On the Federal checklist it says to print and sign W8BEN form but my tax pack does not have it.
Since Form W8BEN is not present in your tax pack you don’t need to include it when sending your f...
Stacy
How are nonresident aliens taxed?
Nonresident aliens are taxed only on the income that arises from sources within the United States...
Stacy
Can an international student deduct his household medical and health expenses?
Nonresident aliens cannot claim medical and dental expenses on their 1040NR.
Be advised that in g...
Stacy
Do I need receipts to claim expenses?
You do not need to attach receipts for the expenses you have reported on your Federal tax return,...
Stacy
I’m a Canadian citizen and I travel (commute) to work every day. Can I use Sprintax?
In general, residents of Canada or Mexico who regularly commute from those countries to work in t...
Stacy
I don’t keep a copy of my last year’s tax return, what should I do?
If you prepared your last year’s Federal tax return with a tax preparation software (such as Spri...
Stacy
What is filing status? Can I file married filing joint status on 1040NR?
The filing status of an individual is based on their marital status as of the end of the tax year...
Stacy
What is the difference between SprintaxNR (Returns) and SprintaxForms (Calculus)
The SprintaxForms (Calculus) system prepares only pre-employment documents such as form W-4, form...